Consulting

At RMCP, our Executive Consultants bring a wealth of both lived and professional experience to help non-profits thrive in today’s competitive and often challenging landscape. Whether you’re grappling with organizational restructuring, navigating rapid growth or downsizing, managing government contracts, or securing philanthropic funding, our team understands the nuances that make each situation unique.

We specialize in guiding leaders through complex organizational dynamics, offering strategic insight grounded in real-world experience. Let RMCP be your partner in building resilient, effective, and mission-driven operations.

Crisis lines are on the front lines of mental health support both in responding to crisis contacts and following up afterwards—and the stakes are high. Our Clinical Consulting services provide expert guidance to ensure your team is equipped with the best practices, protocols, and training to respond effectively, ethically, and compassionately.  Whether you’re building from the ground up or refining existing systems, we help you strengthen clinical oversight, improve response quality, and support staff resilience—so you can focus on saving lives.

In behavioral health services, every interaction is an opportunity for healing. Integrating peer support into your service model brings the power of lived experience to the forefront—offering individuals connection, validation, and hope from someone who’s truly been there.

Peer Support Programming helps you build or strengthen peer-led services that complement clinical care, reduce distress, and promote both participant and staff well-being. With the right training, structure, and support, peers become essential members of a compassionate, effective care team.

Learn from the pioneers who helped design and implement nationally recognized peer support programming across Colorado’s behavioral health systems.

Running an effective crisis contact center requires more than compassion—it demands operational excellence. Our Operational Consulting services help you streamline performance by aligning your workflows with industry-leading practices. We support you in setting and meeting Service Level Agreements (SLAs), building smart workforce management strategies, selecting the right software for your needs, and creating actionable reporting systems that drive continuous improvement. Let us help you build a responsive, data-driven, and sustainable contact center.

In the evolving landscape of crisis response, establishing a trusted crisis call center requires more than just operational efficiency—it demands a deep connection with the community and a commitment to long-term viability. Our consulting services focus on:

Community Engagement: Fostering partnerships with local organizations, stakeholders, and community members to ensure services are aligned with the unique needs of your audience.

Sustainable Practices: Implementing strategies that promote fiscal responsibility, economic viability, and sustainability.

RMCP’s Consultants are deeply committed to sharing their wealth of knowledge, experience, and expertise they’ve gained over decades! Building on our legacy of direct service, we are uniquely qualified to help organizations nationwide in the areas of Crisis Programming, Follow-Up Programming, Peer Support Integration, IT and Data Solutions, Workforce Management, Substance Use Disorder Services, Non-Profit Leadership, and more. We aim to help other organizations build person-centered, hope-filled crisis intervention systems, and/or evaluate and enhance their operations to continue delivering high quality and effective care.

RMCP successfully managed a crisis contacrt center with over 500,000 annual crisis contacts (phone/text/chat), annual budgets exceeding $30 million, a peak staffing model of over 400 full-time equivalent staff (FTEs), and a portfolio of nearly two dozen specialized, fee-for-service crisis lines. Our operations included a 24/7 crisis center that seamlessly integrated both on-site and remote staff, demonstrating our capacity to deliver comprehensive, scalable, and resilient crisis response solutions.

RMCP envisions a world where every individual in crisis is met with respect, compassion, and the opportunity to access life-changing treatment, support, and education. We strive to strengthen the mental health ecosystem locally and nationally. RMCP is pleased to partner to with:

• 988 Providers and National/Local Crisis Organizations
• Behavioral Health Organizations and Care Collaboratives
• Community-based Organizations & Nonprofits
• Health Systems, Hospital Networks, and Managed Care Plans
• Employers and Community Organizations Prioritizing Behavioral Health
• Federal, State and Local Governments

• Served over 3.4M Coloradans through 988 and Colorado Crisis Services.
• Developed and implemented the first statewide crisis system in Colorado.
• National Lifeline and 988 provider in Colorado.
• Mental Health Association Employer of the Year, in 2017.
• Recognized as a national best practice by the Action Alliance for Suicide Prevention for the Colorado Hospital Follow-Up Project.
• Supported peer integration models, data system development, and aftercare models nationally.
• American Association of Suicidology (AAS) Accredited for 13 years.