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Director of IT and Data

Job Description

The Director of IT & Data exercises a high degree of independent judgment, in collaboration with the RMCP leadership team, within the bounds of business ethics, IT and data privacy and security principles, and organizational policies and procedures. This position is accountable to the CEO and makes decisions in matters that have been delegated to him or her.

Main Areas of Responsibility

The Director of IT & Data is responsible for the oversight and management of RMCP’s IT and Data department – representing how IT and Data functions at RMCP work to the achievement of strategic organizational goals. This position is responsible to ensure that technology at RMCP meets the function and need necessary and appropriate for the secure and efficient operations of RMCP programs and service delivery, that database architecture and ongoing database developments support the need of RMCP operational and data reporting requirements, and that IT and Data vendors are meeting performance standards appropriately. This position will be a key contribute to strategic planning of IT and Data needs at RMCP. This role is the primary IT and Data contact and liaison for RMCP – for internal staff, third party vendors, and external contacts. The role should serve as an expert super-user in RMCP IT systems and data management, with the ability to communicate and translate IT needs between both end-users and IT developer vendors.


Bachelor’s degree (or combination of education, experience, and training that prepares the candidate to fulfill the responsibilities of this job)
Understanding of relational databases and the effect of database/system changes on relational database reporting
Experience with Call Center and Database technology
Awareness of or experience with standard business practices
Professional demeanor
Ability to exercise excellent judgment with minimal direct supervision
Excellent oral and written communication skills for internal and external purposes
Exceptional organizational skills, attention to detail, and ability to prioritize and manage execution of several critical projects simultaneously


Apply through our main Candidate/Hiring portal here: Director of IT & Data Application

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