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Community Program Liaison

Bachelor’s Level | Evaluate, Intervene, Recommend, and Support

Job Description

This position serves as a liaison between RMCP and the Colorado community regarding our crisis, peer and follow up programs. The Community Program Liaison acts as primary contact between RMCP and hospital sites to promote and maintain RMCP’s hospital follow up programming. This position represents RMCP throughout the Colorado Community by participating in identified meetings, task forces or media requests. Maintain working knowledge of RMCP’s programs including operational protocols and utilization.

Main Areas of Responsibility

MAJOR TASKS

Serve as a contact between RMCP and Stakeholders to represent RMCP programming, particularly with regard to Follow Up initiatives

Serve as primary liaison between RMCP and partnering hospitals to coordinate activities, including: outreach, onboarding, training, data collection and relationship building

Identify, review, audit and distribute appropriate reporting to hospitals and related funders regarding RMCP activities (includes monthly, quarterly, annual reporting)

Provide training to ED/other hospital staff or other identified individuals who are in a position to make referrals to RMCP’s programs

Monitor hospital follow up referrals and follow through by RMCP staff, including hospital referral and participation rates

Hold regular check-in’s with hospital sites and cultivate working relationships

Participate with community stakeholders (i.e. OBH, OSP) in developing and implementing a state wide strategy for hospital follow up programming

Outreach and coordinate with veteran service organizations to help establish, enhance and promote RMCP’s veteran specific programming

Contribute to writing projects necessary for funding opportunities and program expansion.

Travel as needed to have on site meetings, visits and/or trainings to partnering hospitals and other stakeholders.

Receive data from partnering hospitals regarding referrals; monitor/evaluate RMCP reports regarding hospital follow up activity.

Coordinate with Follow Up Supervisor and program evaluator to ensure quality of service delivery, acting as a conduit for communication between RMCP and hospitals

Participate directly in follow up activities (i.e. accepting referrals and placing follow up calls)

Provide “back up” coverage to the crisis line in times of high volume/low staffing as needed.

Requirements

Required:

Bachelor’s degree (or equivalent non-U.S. degree) in psychology, clinical social work, marriage and family therapy, professional counseling, or related fields. (i.e. equivalent related experience may be considered)

Interest and experience around suicide prevention.

Ability to efficiently learn, maintain and demonstrate mastery of clinical and operational protocols.

Ability to exercise excellent independent judgment with minimal direct supervision.

Ability to interpret, produce and analyze data reports regarding follow up activities.

Ability to provide training, speak publically and represent RMCP in a positive manner.

Excellent oral and written communication skills and familiarity with computer use.

Comprehensive knowledge of substance abuse, mental health, and recovery issues and principles.

Eagerness for professional and personal growth opportunities.

Flexible schedule, availability to work weekends/holidays as needed, ability to travel throughout Colorado as needed.

Preferred candidates will possess one or more of these attributes:

Master’s degree (or equivalent non-U.S. degree) in psychology, clinical social work, marriage and family therapy, professional counseling, or related fields.

Training and experience in clinical assessment, crisis intervention, treatment planning and treatment using a variety of methods.

Familiarity with RMCP’s operations, protocol and follow up programs

Past training experience.

Experience working in a behavioral health call center environment.

Experience working in a hospital environment.

Knowledge of issues pertinent to survivors of violence and abuse.

Knowledge of issues pertinent to Veterans and military service members and their families.

Past experience in project management in a behavioral health setting.

Apply

RMCP JOB APPLICATION | Follow Up Community Liaison

Note: If you experience difficulty uploading files as instructed below, please send your resume and cover letter to jobs@rmcrisispartners.org, and include the position in the title.
  • Accepted file types: doc, docx, pdf.
    Please upload your cover letter here. You may upload a file in .doc, .docx, or .pdf format. (5MB max.)
  • Accepted file types: doc, docx, pdf.
    Please upload your resume here. You may upload a file in .doc, .docx, or .pdf format. (5MB max.)
    Although RMCP is asking for your participation to assist us in complying with federal reporting requirements, doing so is voluntary. You will suffer no adverse consequences if you do not provide this information. The Equal Employment Opportunity Commission (EEOC) requires certain governmental recordkeeping and reporting requirements for the administration of civil rights and regulations. In order to comply with these laws, Rocky Mountain Crisis Partners (RMCP) invites applicants to voluntarily self-identify their sex, race and ethnicity. The information will be kept confidential and will be used only in accordance with applicable law, executive orders, and regulations, including those that require RMCP to summarize and report the information it collects to the federal government for EEO-1 reporting. RACE/ETHNIC DEFINITIONS: •Hispanic/Latino: A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin, regardless of race. •Black/African American (not Hispanic or Latino): A person having origins in any of the black racial groups of Africa. •White (not Hispanic or Latino): A person having origins in any of the original peoples of Europe, the Middle East, or North Africa. •American Indian/Alaskan Native (not Hispanic or Latino): A person having origins in any of the original peoples of North and South America (including Central America) and who maintain tribal affiliation or community attachment. •Asian (not Hispanic or Latino): A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. • Native Hawaiian or Other Pacific Islander (not Hispanic or Latino): A person having origins in any of the peoples of Hawaii, Guam, Samoa, or other Pacific Islands. •Two or More Races (not Hispanic or Latino): A person who identifies with two or more race categories named above.
  • Rocky Mountain Crisis Partners is a federal contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires federal contractors to take affirmative action to employ and advance in employment. Although RMCP is asking for your participation to assist us in complying with federal reporting requirements, doing so is voluntary. You will suffer no adverse consequences if you do not provide this information. Disabled veterans include Recently separated veterans, Active duty wartime or campaign badge veterans, and Armed Forces service medal veterans. A disabled veteran is one of the following: A veteran of the U.S. military, ground, naval, or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the secretary of Veterans Affairs; A person who was discharged or released from active duty because of a service-connected disability; A recently separated veteran is any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service; An active duty wartime or campaign badge veteran is a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the U.S. Department of Defense; An Armed Forces service medal veteran is a veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a U.S. military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Protected veterans may have additional rights under the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor’s Veterans Employment and Training Service, toll-free, at 1-866-4-USA-DOL.
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